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Impressive Customer Service

Discussion in 'Giant / Scale RC General Discussions' started by RJ 706, Jun 22, 2016.

   
  1. RJ 706

    RJ 706 70cc twin V2

    Needed help today with my new Cell Pro 10XP charger. I called their customer service number and spoke with Howard, who quickly resolved my issue. Greatly appreciate a company with proactive service.

    BTW, the problem was with the user, not the charger. Charger works perfectly.
     
  2. dhal22

    dhal22 GSN Sponsor Tier 1

    User problem here as well. I barely know how to use my Multi4 charger, let alone the big charger I ordered a few months ago. It sits waiting for me to find some help. Maybe I'll make the call myself. Thanks for the idea.
     
  3. Bartman

    Bartman Defender of the Noob!

    their chargers work really well but their balance taps aren't as durable as the JST-XH connectors that a lot of other packs use. if/when your chargers start to act up, it's usually been the balance taps that have loosened up and aren't making good contact anymore.

    other than that, they're great!
     
  4. Jetpainter

    Jetpainter 640cc Uber Pimp

    I'm lucky enough at my field to have a few guys that really know their way around Revo stuff. One of them designed the Bump Controller for Revo chargers and the other two were Beta test guys for that unit.
     
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